Officer-Sales & Marketing – Rabale

Job Description

Job Responsibilities:

Receivables Management
1 Send invoices to the customer’s AP desk after shipment has been delivered as per the incoterm for bill booking
2 Send upcoming and overdue payment reminders to export and domestic customer
3 Co-ordinate with finance team and confirm the expected payment run dates for export remittance from the customer
4 Co-ordinate with finance team and confirm the invoice details of the domestic remittance received from the customer
5 Maintain the overdue target of Export < USD 2 Mn and Domestic < INR 3 Cr
6 Present receivables tracker during weekly sales review meeting
7 Present top-offenders list during monthly review meeting
8 Submit write-offs for samples/Hazardous waste/other sales
9 Ensure our customer ledger balance is matching with the customer's vendor ledger balance
10 Assist Finance team to receive Annual Balance Confirmations
11 Manage Credit & Debit Notes when required

Sample Management
1 Collect/Receive sample requests from HOD/Customers
2 Create sample ticket in CRM
3 Co-ordinate with sales team for the sales order
4 Co-ordinate with QC & stores to arrange sample dispatch
5 Prepare required courier documents & re-pack samples
6 Update ticket status in CRM after each stage is completed
7 Follow-up with the customer for their feedback after analysis
8 Close ticket in CRM if the sample is approved/rejected
9 If the sample is rejected then followup with QAR/R&D to check for solution and restart the sampling process

Execution in SAP
1 Sending Quotations, Proforma Invoice – T Code VA21
2 Customer Onboarding Process – Google Form, XD01, etc

Deals Management in CRM
1 Create deals after sending quotation to the customer
2 Taking follow ups for purchase orders
3 Presenting report on weekly basis

Others
1 Vendor qualification documentation process
2 Collect customer satisfaction forms & present during audits
3 Taking freight rates from logistics to prepare quotations
4 Preparing PRs required for the Marketing Department

Good to have Skills
1 Excel
2 Social Media – mainly LinkedIn
3 Canva – or any other design software

Qualification:
MBA in Marketing having minimum 1 year of experience.