Asst. Manager – Customer Support

Job Description

Location: Boisar, Mumbai

Years of Work Experience: 6 – 8 years of Experience. Relevant Experience in the field of Analytical Service Industry

Minimum Qualifications: Diploma in Electronics/ Instrumentation or MSc in Electronics

Preferred Qualifications: B E holders in Electrical / Electronics / Electronics & Comm / Instrumentation Engineering

Responsibilities:

1. Candidates will be responsible for field servicing of high-tech analytical instruments like GC’s, GC – MS, UV-Vis, FTIR and AAS
Spectrophotometers etc.
2. Generating service and spares income
3. Responsible for achieving Customer satisfaction
4. Assisting the manager in organizing, planning and implementing.

Key Success Behaviors (Key Competencies):

1. Sincere and hard working
2. Good in verbal and written communication (Preferred Language – English)
3. Sound technical knowledge in field servicing of high-tech analytical instruments
4. Having Experience of working in team or team handling will be an advantage
5. Should be willing to travel extensively